Alert:

Please be aware that Apple’s latest MacOS, Catalina, does not include support for Adobe Air. Unfortunately, this means that our online exam delivery software will not be compatible with systems running on Catalina as of October 4, 2019. We apologize for this inconvenience, and recommend Mac users with the Catalina OS change their exam-taking device to one that has an approved operating system. Please see page 5 of our technical requirements document for a full list of compatible operating systems.

Alert:

This website is scheduled to undergo routine maintenance on Saturday, 26 October 5:00 p.m.- Sunday, 27 October 2:00 a.m. CDT. During this time, you may not be able to schedule, reschedule or cancel test appointments. We apologize for this inconvenience and thank you for your patience.

Customer service

We encourage you to schedule/purchase your exam online. Get started by logging in to your web account on the Microsoft website. For any issues, contact us below or check our Frequently Asked Questions.

Global chat

Chat is the quickest way to reach a customer service agent.
Click on the Chat icon to get started.


If chat is “offline,” see below for telephone numbers and office hours.
Last updated 2019-07-16