To schedule, reschedule or cancel an exam:
Important Note: When contacting Pearson VUE for scheduling or test taking assistance, you MUST first mention that CPS HR is the primary test publisher. Then, please refer to your testing program.
We encourage you to schedule/purchase your exam online. Get started by signing in to your Pearson VUE account. If you have any trouble, contact us or see our frequently asked questions.
Get help fast! Just click to quickly reach customer service.
If the chat team is temporarily offline, please click on your region below to see alternate contact methods and hours of operation.
Monday–Friday, 7:00 a.m.–7:00 p.m. CT; closed on local holidays.
Ask a question