COVID-related testing information:

Visit our COVID-19 information page (Opens in new window) for the latest information regarding health and safety practices, requirements for entry, and any geographic-specific impacts.

Customer service

The information on this page addresses self-administered online tests beginning with exam codes 650 and 700.

  • To reset either a username or password, use the links under Need help? on this page.
  • Read the About the test FAQs if you have questions about the test.
  • Read the Troubleshooting FAQs if you are experiencing technical issues.
  • Otherwise, use chat below.

Get help fast! Just click to quickly reach customer service.

Last updated 2019-03-01